About the NC Insurance Department
North Carolina Insurance Department
The North Carolina Department of Insurance regulates the various kinds of insurance sold in North Carolina and the companies and agents that sell it. All authority to regulate the business of insurance is delegated to the Commissioner by the General Assembly.
1201 Mail Service Center
Raleigh, NC 27699-1201
Phone: 919-733-2032
Toll Free Phone: (800) 546-5664
Web Site: http://www.ncdoi.com/
DO YOU WANT TO COMPLAIN TO THE STATE INSURANCE DEPARTMENT?
The Consumer Services Division is the investigative arm of the North Carolina Insurance Department and attempts to ensure fair and equitable dealings between insurers, agents, and policyholders regarding all insurance transactions. This division receives all complaints against agents or insurers. CLICK HERE
The Agent Services Division regulates all licensed agents, brokers, limited representatives, appraisers, adjusters, premium finance companies, collection agencies, motor clubs, bail bondsman, surety bondsman, and bail bond runners authorized to do business in North Carolina. This includes prelicensing education, continuing education, agency examinations and administrative actions.
The insurance commissioner in North Carolina also serves as the State Fire Marshall - The Office of the State Fire Marshall (OSFM)
is comprised of the following six divisions: Engineering and Codes; Manufactured Building; Risk Management; Fire and Rescue Training and Inspections; Fire and Rescue Commission; and Programs, Prevention and Grants.
OSFM staffers handle a wide variety of important tasks, many of which directly impact the life safety of North Carolina citizens. From training fire and rescue personnel to administering the state building code, from securing property insurance for state-owned buildings to reviewing construction plans for state building projects, OSFM plays a vital role in protecting lives and property in North Carolina.
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